When floods occur it can be very difficult and getting every thing back to normal can take for ever. Normal routine must go on as you are living in the same property but having to working round the damage it has caused can be stressful.

It’s important to turn the water off immediately at your mains so that the water flow stops. You will need to contact your insurance company straight away and inform them of the flood and damage caused to your carpets, make sure you are covered and find out what your excess is as you will be asked.

They’ll inform you to get in touch with an organization that restores carpets and give you a couple of companies to contact. The restorers will act very quickly on behalf of the insurance companies, as there job is to get the blowers on to your carpets. If they do not get the carpets dry with in the first 48 hours the water will go stale and smell, in this case, they will most probably have to change the carpets especially if you insist you are not happy.

A loss assessor will contact you on behalf of your insurer who will deal with your claim. They should be fully informed of the incident and have all your policy details at hand. They will probably still like to hear from you what went on and if you have contacted any one as yet, as well as visiting the property as soon as possible to take photos and see the carpet.

The next step is to make some appointments with your local carpet companies to come round and quote on replacing the carpet. How ever this must be of the same or of equal quality to your existing carpet. Your assessor may make recommendations of who to use, always include some of your own contacts, as they may not have your best interest at heart.

If you have already got a carpet company in mind but the insurance have gone with another. You can let them know you would be happier with your own choice as may be you have used them previously. If there is a difference in the cost you can pay a bit extra to get the work completed to your standards.

Visit us online for all your Brisbane carpets . We have a huge range of floorcoverings including unbeatable carpet Brisbane prices . Call us today, our mobile flooring show room will visit you for a free measure and quote.

This entry was posted on Tuesday, February 9th, 2010 at 12:51 pm and is filed under Home Insurance. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.